Privacy Policy

How we collect, use and protect your personal information.

Last updated : 25 September 2026

Your privacy matters to us

Tech Soft Holding is committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose and safeguard your information.

Data We Collect

We collect personal data you provide to us and data gathered automatically.

How We Use It

We use your data to provide, improve and secure our services.

Your Rights

You can access, correct, delete and manage your personal data at any time.

On This Page

01. Scope
02. Personal Data We Collect
03. Purposes and Legal Bases
04. Cookies and Tracking
05. Disclosure of Personal Data
06. International Transfers
07. Retention Period
08. Security Measures
09. Your Rights
10. Children's Privacy
11. Policy Updates
12. Contact Us

01. Scope

This Privacy Policy applies to Tech Soft Holding Co., Ltd. and its affiliated companies ("Tech Soft Holding", "we", "us" or "our"). It describes how we collect, use, disclose and protect personal information when you visit our website, use our services or interact with us.

02. Personal Data We Collect

We may collect personal data that you provide to us directly, such as your name, email address, phone number, company information and any other information you submit through our website or when communicating with us. We also collect certain information automatically, such as device information, IP address, browsing behavior and cookies.

03. Purposes and Legal Bases

We use personal data for the following purposes:
- To provide, operate and improve our services
- To communicate with you and respond to your enquiries
- To send important notices and service updates
- To comply with legal and regulatory obligations
- To protect our rights, security and the safety of our users

04. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic and understand how our services are used. You can manage your cookie preferences through your browser settings.

05. Disclosure of Personal Data

We may share your personal data with trusted third parties, such as service providers, business partners and legal authorities, when necessary to operate our business, provide our services, comply with legal obligations or protect our rights.

06. International Transfers

Your personal data may be transferred to and processed in countries outside your own jurisdiction. We take appropriate safeguards to ensure that your data receives an adequate level of protection in accordance with applicable data protection laws.

07. Retention Period

We retain personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

08. Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure.

09. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete or restrict the processing of your personal data, and to object to or withdraw consent where applicable. To exercise your rights, please contact us using the details below.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information.

11. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team using the details below.

Questions about your personal data?​

Contact our Privacy Team. We’re here to help.